Return Policy

Standard Return Policy

With our simple returns process, you can shop online worry-free.

If something doesn’t work out, you can send most items back within 30 days of delivery.*


  • Product must be in new or unused condition, with all original product inserts and accessories.

  • We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. We award a partial refund for opened or used products

  • We inspect all returned items and will refund you based on the condition of the item.

    


How to Return an Item

Log into My Account to fill out our return initiation form to receive your shipping label and return instructions. Don’t have an account create one or feel free to call us and we will guide you through.


Defective Product and Returns Due to Our Error

If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:

 

  • Sending you replacement parts or accessories

  • Replacing the product or

  • Issue a refund** 

  • And we’ll also cover the cost of any return shipping

  • If the product is not defective, return shipping fees will apply and/or a partial refund may be issued